0000: 55 00 6E 00 6B 00 6E 00 U. 0008: 6F 00 77 excel.exe, 11.0.6560.0, hungapp, 0.0.0.0, 0x00000000. 6E 00 00 00 o.
Above is a “cut and paste” from my event log. Don’t know what happened with the formatting. I’m sorry to know that you’re having the same issue as the first poster. We would also like to thank you for providing us your event log.
Afterwards, reinstall Essentials using an offline installer. The offline installer differs from the regular installer that constantly uses internet connection which can be halted by the computer’s firewall or other third party software. How do I install Windows Essentials while offline? Let us know the results afterwards. Shoot, I’ve been having so many problems with my new PC after I installed Windows 8.